Here are some details on the specifics of our facility, program, payment and Covid safety plan:
Location Details:
- We live in white stone bungalow at 1 Greenlands Court. Our RV and boat are parked in the driveway.
- Our Google location can be found by clicking here!
- The location of the pool is at the very back of the property attached to the original “pool house”.
- Parents are requested to park on the street. Lots of room.
- Parents and swimmers will walk on the driveway beside our house, past the pond, to the pool at the back.
- Please do not feed our Koi fish…they are on a regular diet. If swimmers want to add a koi or goldfish to the pond, they are welcome to do so!
- If our two dogs, Casey (our Golden Retriever) & Creme Brûlée (lab and Aussie Sheppard mix) are in the fenced backyard, away from the pool area. Note they are very friendly!
- If our two cats are wandering around, they too are very friendly. Skye & Ruby
- We have a portable toilet on site which is cleaned twice a day and emptied weekly.
- All swimmers are asked to arrive and leave in their swimsuit.
- The only on-site location for changing is the (very small) portable toilet building.
- Our house is available for any emergency use by swimmers and parents.
- 3 sets of patio table and chairs are on deck for the parents.
- For overflow, additional Muskoka chairs are available.
- We will have free bottled water in a cooler on deck for swimmers and parents.
Swimmer’s Attire and Equipment
- Swimmers should arrive and leave in their swimsuits.
- We are providing kickboards, young children swim vests, pool noodles
- Swimmers with long hair should be tied back or in a swim cap
- Swimmers should bring their own goggles
- No mask & snorkels allowed.
Covid Safety Plan
- All parents and swimmers are requested to wear masks to and from the pool. (all areas outside the pool gated area)
- Because we are outside, with plenty of spacing betwen the tables, wearing masks on deck for the parents is optional.
- When the swimmers are getting in the water or getting out, all parents are requested to wear masks.
- At your choice, you can bring your own chairs and cooler, etc and sit outside the pool area on the on the interlocking patio or the grass.
Payment for Lessons:
We have the following options available for you to pay for your sessions:
- Payment can be made by email transfer, which is our best (no-fee) option: Email funds to: whitbyaquaticclub.com. Thank you!
- We can invoice you in advance by email, and payment is made online at Square
- If you would like to pay in advance, but not online, we can take your credit card details over the phone and payment is made immediately.
- Upon arrival at the first session, payment can be made by Apple Pay, Google Pay, AMEX, Mastercard, VISA or debit.
- If you would like to pay in cash, please place the cash in a sealed envelope with your name, date of the lessons and your swimmers name.
Refunds and Cancellations
- If you need to cancel a session, please provide 48 hours notice.
- If a session is missed for any reason (other than illness), we will not be providing a refund.
- If the pool needs to be closed for any mechanical or chemical reason, including fouling, we will provide a refund.
- If a swimmer is sick or ill for any session, we will provide a refund
- If it is raining, with no thunder/lightning, sessions will continue with no refund
- If it is raining with thunder/lightning, sessions will be cancelled and we will provide a refund.