Whitby Aquatic Club - Lessons Guidelines


Here are some details on the specifics of our facility, program, payment and Covid safety plan:


Location Details:

MAP
  1. We live in white stone bungalow at 1 Greenlands Court. Our RV and boat are parked in the driveway.
  2. Our Google location  can be found by clicking here! 
  3. The location of the pool is at the very back of the property attached to the original “pool house”. 
  4. Parents are requested to park on the street. Lots of room.
  5. Parents and swimmers will walk on the driveway beside our house, past the pond, to the pool at the back.
  6. Please do not feed our Koi fish…they are on a regular diet. If swimmers want to add a koi or goldfish to the pond, they are welcome to do so!
  7. If our two dogs, Casey (our Golden Retriever) & Creme Brûlée (lab and Aussie Sheppard mix) are in the fenced backyard, away from the pool area. Note they are very friendly!
  8. If our two cats are wandering around, they too are very friendly. Skye & Ruby
  9. We have a portable toilet on site which is cleaned twice a day and emptied weekly.
  10. All swimmers are asked to arrive and leave in their swimsuit.
  11. The only on-site location for changing is the (very small) portable toilet building.
  12. Our house is available for any emergency use by swimmers and parents.
  13. 3 sets of patio table and chairs are on deck for the parents.
  14. For overflow, additional Muskoka chairs are available.
  15. We will have free bottled water in a cooler on deck for swimmers and parents.
House Photo


Swimmer’s Attire and Equipment

  1. Swimmers should arrive and leave in their swimsuits.
  2. We are providing kickboards, young children swim vests, pool noodles
  3. Swimmers with long hair should be tied back or in a swim cap
  4. Swimmers should bring their own goggles
  5. No mask & snorkels allowed.


Covid Safety Plan

  1. All parents and swimmers are requested to wear masks to and from the pool. (all areas outside the pool gated area)
  2. Because we are outside, with plenty of spacing betwen the tables, wearing masks on deck for the parents is optional. 
  3. When the swimmers are getting in the water or getting out, all parents are requested to wear masks.
  4. At your choice, you can bring your own chairs and cooler, etc and sit outside the pool area on the on the interlocking patio or the grass.


Payment for Lessons:

We have the following options available for you to pay for your sessions:

  1. Payment can be made by email transfer, which is our best (no-fee) option: Email funds to: whitbyaquaticclub.com. Thank you!
  2. We can invoice you in advance by email, and payment is made online at Square
  3. If you would like to pay in advance, but not online, we can take your credit card details over the phone and payment is made immediately.
  4. Upon arrival at the first session, payment can be made by Apple Pay, Google Pay, AMEX, Mastercard, VISA or debit.
  5. If you would like to pay in cash, please place the cash in a sealed envelope with your name, date of the lessons and your swimmers name.


Refunds and Cancellations

  1. If you need to cancel a session, please provide 48 hours notice.
  2. If a session is missed for any reason (other than illness), we will not be providing a refund.
  3. If the pool needs to be closed for any mechanical or chemical reason, including fouling, we will provide a refund.
  4. If a swimmer is sick or ill for any session, we will provide a refund
  5. If it is raining, with no thunder/lightning, sessions will continue with no refund
  6. If it is raining with thunder/lightning, sessions will be cancelled and we will provide a refund.